We want customers to receive products in good condition. If there is an issue with an order, please contact us promptly with the order number, photos, and a clear description of the problem.
Return Window
Return requests should be submitted within 30 days after delivery unless a different product-specific rule applies.
Eligible Returns
Returns may be accepted for damaged items, incorrect items, defective items, or other approved cases. Products should be unused, complete, and returned in original packaging where possible.
Non-Returnable Cases
Returns may be refused for used products, missing parts, intentional damage, unauthorized returns, or products that cannot be resold for hygiene or safety reasons.
Refunds
Approved refunds are usually issued to the original payment method after inspection or confirmation. Processing time depends on the payment provider and issuing bank.
